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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Termica products

The group "New Technologies" offers for review the products of the plant Termica: boilers, chimneys, water heaters, heating elements, radiators, heating fittings, pumping equipment
  • Boilers Termica
    Boilers
    VITA 18 F, VITA 24 F, etc.
  • Chimneys Termica
    Chimneys
    KIT01DA, KIT05DA, etc.
  • Water heaters Termica
    Water heaters
    AMET 120 INOX, FORZA 24, etc.
  • Heating elements Termica
    Heating elements
    ESH 1.5, ESH 2.0, etc.
  • Radiators Termica
    Radiators
    ALTA 500 06, ALTA 500 08, etc.
  • Fittings for heating Termica
    Fittings for heating
    UFH 130 and others.
  • Pumping equipment Termica
    Pumping equipment
    IPS 405, APS 80, etc.

NEW TECHNOLOGIES GROUP

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